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Information for Prospective Tenants

Please register with us to receive emailed updates of properties as they become available. When you see a property that suits your requirements please call to arrange a viewing.

During the course of the Covid-19 pandemic we have adjusted our protocol for viewing properties.

We will ask you to confirm by email, in advance of the viewing whether you or anyone in your household, has in the last 14 days displayed any symptoms of Covid-19 such as a high temperature, persistent cough, have been self- isolating or returned from abroad within 14 days.If we do not receive a response from you we will unfortunately have to cancel the appointment.

Viewings will only be carried out on empty properties.

Personal viewings will be restricted to a maximum of two people from the same household and children will not be allowed at the viewing. The duration of the viewing will be no more than 12 minutes.

Hand sanitiser will be available at the property.

We will be wearing disposable protective gloves and we may be wearing a facemask.

We would ask that you supply and wear your own disposable protective gloves and facemask. The viewing will not proceed if you do not have a mask unless you are medically exempt.

If you do not have your own disposable protective gloves we can provide you with single use gloves that are stored in bulk if you use must dispose of after the viewing. They are not to be left in the property. We cannot confirm the grade of the gloves, so you would have to be satisfied that they offer the correct level of protection and we would not accept any responsibility for the integrity of the glove supplied.

We will only carry out a maximum of three viewings on any day with adequate time between each viewing to wipe over surfaces. There will not be any open house viewings.

We would request that touching surfaces is kept to an absolute minimum. We will open doors to rooms as we will be wearing gloves. Within confined areas such as corridors please be mindful of social distancing of 2 metres.

We will be able to answer any questions that you may have after the viewing, outside, mindful of social distancing of 2 metres or over the phone or email.

We will not be able to accept applications for the property unless it is viewed in person.

Should you have any queries do not hesitate to contact us .

    1) All prospective Tenants for an Assured Shorthold Tenancy must complete an application form. A ‘Tenant’ is each person occupying the property over 18 years old. A married couple must both each complete separate application forms. Applicants with any adverse credit history will not be considered. All prospective Tenants occupying the property will be named as Tenants on the Tenancy Agreement.

    2) Prospective Tenants will be referenced by our retained referencing agency FCC Paragon. The prospective Tenant’s legal Right to Rent in the UK will be verified.

    3) If a prospective Tenant fails the referencing procedure due to insufficient income or lack of continuous employment, a guarantor may be required. Sufficient time should be allowed to complete the referencing procedure.

    4) The ingoing Tenants will pay rent due in advance by equal monthly payments at the start of each rental period drawn on single bankers standing order and to arrive as cleared funds in the Landlord or Landlord’s Agent’s account on the due date.

    5) The ingoing Tenants will be required to pay a deposit of 5 weeks rent at the commencement of the tenancy. This will be returned at the termination of the tenancy less any dilapidation charges after the inventory check and subject to Tenancy Deposit Scheme regulations.

    6) All rents shall be exclusive of utility company charges which are to be paid by the Tenants including but not limited to, gas, electricity, water, communications – telephone and broadband, installation of cable/satellite, subscription to cable/satellite supplier, television licence and council tax.

    7) Upon completion of successful referencing and the signing of the Tenancy Agreement the first month’s rent and the deposit as above will become due.

    8) The tenant(s) full obligations will be listed in the Tenancy Agreement, which should be read carefully prior to signing.

    9) Default Fees that may be charged to the Tenant as per the Tenancy Agreement:

Loss of Keys:

We may charge a reasonable cost that can be evidenced in writing. ‘Keys’ include other “security devices” which give access to the housing or associated outbuildings and car parking key entry systems.

Late Payment of Rent:

Late payment of rent: We may charge interest at 3% above the Bank of England base rate on the late payment of rent from the date the payment is missed. This charge can also only be levied for rent which is more than 14 days overdue.

Changes to the Tenancy Agreement:

Where a tenant requests a change to the Tenancy Agreement (for example a change of sharer, permission to run a business, sublet or permission to keep pets on the property) we may charge up to £50 including VAT for the work involved in amending the Tenancy Agreement or the amount of our reasonable costs if these are higher than £50 including VAT.

Early Termination:

We may charge an early termination fee if the Tenant requests to leave before the end of their tenancy. Sums charged will not exceed the financial loss that the landlord may suffer or those reasonable costs that have been incurred by the agent in arranging for the Tenant to leave early.

Applications for a company let should refer to Ascentia Lettings for more information.

Ascentia Lettings is a member of:

Safeagent, which is a client money protection scheme:

The Property Ombudsman, which is a redress scheme:

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